Website Privacy Policy
Effective date: August 26, 2026
Last updated: August 26, 2026
Connect Care Medical LLC ("Connect Care Medical," "we," "us," or "our") respects your privacy. This Website Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website or use website features that link to this policy.
This policy applies to general website activity. It is not our HIPAA Notice of Privacy Practices. Medical information maintained by Connect Care Medical as a HIPAA covered healthcare provider is governed by our Notice of Privacy Practices, which controls if it conflicts with this Website Privacy Policy.
Information we collect
Depending on how the website is configured and how you use it, we may collect:
- Information you submit, such as name, email address, telephone number, appointment request details, account or intake information, and messages
- Transaction information if the website accepts payments
- Device and usage information, such as IP address, browser type, device identifiers, pages viewed, referring pages, and approximate location derived from IP address
- Cookies and similar technologies used for security, essential functionality, preferences, performance, analytics, or advertising
- Information received from service providers that support website hosting, scheduling, forms, payment processing, communications, analytics, or security
Do not submit urgent medical information through a general contact form, ordinary email, or social media. Use the secure patient portal when instructed. For an emergency, call 911 or go to the nearest emergency department.
How we use information
- Operate, secure, maintain, and improve the website
- Respond to inquiries and appointment requests
- Provide requested services and communicate about them
- Process authorized payments
- Detect fraud, misuse, and security incidents
- Comply with law and protect our rights, patients, workforce, and others
- Perform analytics or marketing only as permitted by applicable law and the choices available to you
Submitting a website form does not create a provider-patient relationship, guarantee an appointment, establish clinical eligibility, or guarantee a prescription.
Cookies and analytics
Wix and other enabled providers may place cookies or similar technologies. Essential technologies support functions such as security, network management, accessibility, and form operation. Optional technologies may support analytics, preferences, or advertising.
Where required, optional cookies will be used according to the consent choices presented through the website. You may adjust browser settings and, if enabled, use the cookie-preferences link provided on the site. Blocking cookies may affect website features.
When we disclose information
- To vendors that provide hosting, security, scheduling, forms, payment, communications, analytics, or technical support
- To professional advisers and insurers when appropriate
- As required by law, legal process, licensure obligations, or government request
- To protect safety, investigate misuse, or enforce our rights
- In connection with a merger, financing, reorganization, or transfer of all or part of the business, subject to applicable law
We do not sell medical records. If Connect Care Medical engages in an activity that constitutes a sale or targeted advertising under a law applicable to the clinic, we will provide any required notice and choice. Vendors that create, receive, maintain, or transmit protected health information on our behalf must be evaluated for a Business Associate Agreement when HIPAA requires one.
Data security and retention
We use reasonable administrative, technical, and physical safeguards appropriate to the information and risks involved. No website, transmission, or storage system can be guaranteed completely secure.
We retain information for as long as reasonably necessary for the purposes described above, to meet legal, clinical, accounting, security, and contractual requirements, and to resolve disputes. Medical-record retention is governed by separate clinical policies and applicable law.
Children
The website is intended for patients and authorized representatives seeking healthcare information or services. A parent or legal guardian should submit information for a minor when required. The website is not directed to children for independent commercial use.
Your choices
You may unsubscribe from non-clinical promotional email using the link in the message. You may request correction of general contact information or ask questions about this policy using the contact information below. Requests concerning protected health information are handled under our Notice of Privacy Practices.
Contact us
Connect Care Medical LLC
Attn: Privacy Official
4010 O'Ferral St
Hattiesburg, MS 39402
Email: connectcare@connect-care-medical.org
Toll-free: 866-353-1608
Local: 601-685-4267
Fax: 601-281-7903