Notice of Privacy Practices
Effective date: August 26, 2026
Last updated: August 26, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice applies to Connect Care Medical LLC ("Connect Care Medical").
Your Rights
- Get an electronic or paper copy of your medical record: You may inspect or obtain an electronic or paper copy of health and billing information about you that we maintain in a designated record set. We generally will respond within 30 days.
- Ask us to correct your medical record: You may ask us to amend health information that you believe is incorrect or incomplete.
- Request confidential communications: You may ask us to contact you in a specific way or at a different address.
- Ask us to limit what we use or disclose: You may request limits on our use or disclosure of information for treatment, payment, or healthcare operations.
- Get a list of certain disclosures: You may request an accounting of certain disclosures made during the six years before your request.
- Get a copy of this Notice: You may request a paper copy at any time.
- Choose someone to act for you: If someone has legal authority to act for you, we will recognize that person as permitted by law.
- Receive notice of a breach: We will notify you following a breach of your unsecured protected health information.
- File a complaint without retaliation: You may complain to us or the U.S. Department of Health and Human Services.
Your Choices
For certain information, you may tell us your preferences about sharing with family, friends, or others involved in your care. We will obtain your written authorization before using or disclosing protected health information for most marketing, selling information, or psychotherapy notes when required.
How We May Use and Disclose Your Information
- Treatment: to provide, coordinate, or manage your healthcare.
- Payment: for eligibility, billing, claims, and related activities.
- Healthcare operations: for quality improvement, training, and audits.
- Business associates: to contractors required to safeguard information.
- Public health and safety: for disease prevention and product safety.
- Legal and governmental purposes: as required by law or for oversight.
Substance Use Disorder Records (42 CFR Part 2)
Federal law provides additional protections for substance use disorder records. Part 2 records may not be used in civil or criminal investigations against you without specific written consent or a court order.
Questions and Complaints
Connect Care Medical LLC
Privacy Official: Brittnie Thornton
4010 O'Ferral St, Hattiesburg, MS 39402
Email: connectcare@connect-care-medical.org
Toll-free: 866-353-1608 | Fax: 601-281-7903